Callum Oakes is an Intelligence Analyst who comes to us with experience in client-facing and analytical roles. His professional background includes nearly three years at His Majesty’s Revenue and Customs, where he analyzed complex VAT returns and financial reports to identify discrepancies and potential under-declaration, independently managed a portfolio of cases, and maintained detailed records for internal reporting. He has also served as an Account Manager at Morrison Data Services, overseeing delivery across accounts valued at over £5 million, supporting monthly revenue targets of around £450,000, and managing contracts to a 95% renewal rate. His core strengths include SaaS and data analysis, project governance and reporting, performance and SLA reporting, and strategic planning. Callum combines a methodical, detail-focused approach with clear written and verbal communication, turning complex data into clear, practical insight.